Privacy Policy

Last updated: November 18, 2025

At Access Play, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services.

We are committed to transparency and want you to feel confident about how your data is managed. This policy outlines our practices and your rights regarding your personal information.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

Complete our contact form
Request information about our services
Subscribe to newsletters or updates
Communicate with us via email or phone
Participate in surveys or feedback requests

This may include your name, email address, phone number, company information, and any details you choose to share in your messages to us.

Automatically Collected Information

When you visit our website, we automatically collect certain information through cookies and similar technologies:

Device and browser information
IP address and approximate location
Pages visited and time spent on our site
Referring website or source
Click patterns and navigation behavior

Legal Basis for Processing

We process your personal data based on:

Consent: When you provide explicit permission to process your data
Contract Performance: When necessary to provide services you've requested
Legitimate Interests: To improve our services and communicate relevant information
Legal Obligation: When required to comply with applicable laws

How We Use Your Information

Service Delivery

We use your information to respond to your inquiries, provide accessibility consulting services, and fulfill your requests.

Communication

To send you updates, newsletters, marketing materials, and other information that may be of interest to you.

Website Improvement

To analyze website usage patterns, improve our content, and enhance user experience.

Legal Compliance

To comply with legal obligations, resolve disputes, and enforce our agreements.

Data Sharing with Third Parties

We may share your information with:

Service Providers: Companies that help us operate our website and deliver services (hosting, analytics, email services)
Professional Advisors: Legal, accounting, or other professional consultants when necessary
Legal Authorities: When required by law or to protect our rights and safety

We do not sell your personal information to third parties.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Encryption

We use industry-standard encryption protocols to protect data during transmission and storage.

Access Controls

We limit access to personal information to authorized personnel who need it to perform their duties.

Regular Monitoring

We continuously monitor our systems for potential security vulnerabilities and threats.

Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact form submissions: Retained for up to 3 years or until you request deletion
Email communications: Retained for the duration of our business relationship
Website analytics data: Typically retained for 26 months
Marketing consent records: Retained for compliance purposes

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure

You can request that we delete your personal information under certain circumstances.

Right to Data Portability

You can request a copy of your data in a commonly used, machine-readable format.

Right to Object

You can object to our processing of your personal information for certain purposes.

Right to Restrict Processing

You can request that we limit how we use your personal information.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within 30 days.

Contact Us

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us. We're here to help address any privacy-related inquiries you may have.